CHRISTIANE MOON PIANO STUDIO

TERMS & CONDITIONS

PRACTICE / INSTRUMENT

·       Students must have access to a piano or full-size, weighted digital keyboard at home.

·       Regular practice is required. Weekly practice notes are uploaded on Fons.

·       Piano lessons are a team effort. Parents must be actively involved in the process.

·       A strong relationship between the student, parents, and teacher is key!

MATERIALS

·       Students must bring their music books/scores and related materials to each lesson.

·       Sheet music must be stored in a folder or three-ring binder.

COMMUNICATION

·       Hours of communication are during studio hours only (Monday – Friday: 9AM – 9PM).

·       Fons messaging and email are the primary means of contact.

MEMBERSHIP

·       The studio operates on a year-round calendar.

·       Membership includes: Private Lessons, Group Workshops, Studio Recitals

NON-INSTRUCTIONAL DAYS

·       There are holidays/breaks when the studio is closed.

·       Dates are listed on the studio calendar and have been factored into the annual tuition.

REGISTRATION FEES

·       New/Returning Student Fee: $50

·       Fees are non-refundable and charged at enrollment/re-enrollment after termination.

TUITION

·       Tuition is an annual rate divided into 12 equal installments.

·       Students are required to enroll in autopay on Fons (online scheduling & billing platform).

·       Payments are processed on the 1st of each month.

·       Tuition is not based on use, but on enrollment.

·       Fees for outside studio events (ex: Certificate of Merit, Festivals) are paid for by the student.

·       Sheet music and books are purchased by the student.

·       Tuition rates are subject to increase annually to reflect cost of living and inflation.

ATTENDANCE

·       Consistent attendance and practice sessions make steady progress.

·       Lesson times are reserved for each individual student.

·       If a student cannot attend a lesson, please cancel the appointment on Fons.

·       Tardiness of more than 15 minutes is considered a no-show.

·       Multiple no-shows may result in dismissal from the studio. 

CANCELLATIONS

·       There are no refunds, credits, or make-up lessons.

·       As a courtesy, students have the following option:

Check the Fons calendar to see if there have been any cancellations within the teacher’s working hours for a swap lesson.

Parents and adult students are solely responsible for canceling/booking lessons.

Swap lessons are not guaranteed.

STUDENT ILLNESS

·       If a student is sick, please do not attend in-person lessons.

·       Virtual lessons are available when students are sick.

·       If a student arrives at a lesson sick, the teacher reserves the right to cancel the lesson.

TEACHER ILLNESS

·       Two (2) teacher sick days have been factored into the annual tuition and may be used at any time throughout the year without refunds, credits, or make-up lessons.

·       If the teacher is sick, but well enough to teach, lessons are held virtually at the regular time.

TEACHER EMERGENCY / EXTENDED ABSENCE

·       If the teacher is absent for an extended, unexpected amount of time, credit may be applied. 

SCHEDULE CHANGES

·       Alternate lesson time slots are based on studio availability and cannot be guaranteed.

·       If a student has another long-term commitment that necessitates a schedule change, please give the teacher as much advance notice as possible. 

TERMINATION

·       30 days’ written notice is required to terminate studio membership.

Once notified, students are financially responsible for the next 30 days of tuition.

·       Pausing membership is considered termination. The above policy applies.

Returning student registration fee will be charged at the time of re-enrollment.

·       No refunds or credits will be provided.

·       Any unpaid fees will be invoiced prior to termination.

PHOTO / VIDEO RELEASE

·       Student photos/videos may appear on the studio website, social media, and marketing materials.

UPDATES

·       Notice of policy/tuition/calendar updates will be emailed prior to the effective date.

·       Continued enrollment constitutes agreement with all communicated changes.

LIABILITY

·       Agreeing to the terms and conditions waives the right to pursue legal action for any injuries sustained on the premises of Christiane Moon Piano Studio.